FAQs

1. What products do you offer?
Premium raw hair, wigs, and hair extensions for everyday wear and special occasions.

2. Do you ship internationally?
Yes! Tracking is provided for all orders. Delivery usually takes 10–15 business days, sometimes up to 25 days.

3. Can I return or exchange my order?
All sales are final. Contact us at thatgirlhairlab@outlook.com if your item is damaged during shipping.

4. How do I track my order?
Tracking information is emailed within 48 hours after shipping.

5. How can I contact customer support?

  • WhatsApp 📲: +86 187 1884 2764

  • Email ✉️: ultimatehairvendor@outlook.com
    Response time: up to 24 business hours.